gautamg
CCConvex Community
•Created by zid on 9/5/2024 in #support-community
Cant get to my convex dashboard
Hey, this should be resolved now — sorry for the inconvenience!
7 replies
CCConvex Community
•Created by adam on 5/29/2024 in #support-community
Exception raised when creating new Convex project
Great! Glad to hear it's fixed. If you wouldn't mind letting me know the project name or team slug (feel free to DM if you'd prefer), it'd be great to help track down what went wrong here
8 replies
CCConvex Community
•Created by adam on 5/29/2024 in #support-community
Exception raised when creating new Convex project
Could you let me know the name of your team? You can find this under Team Settings, in the "Team Slug" field
8 replies
CCConvex Community
•Created by adam on 5/29/2024 in #support-community
Exception raised when creating new Convex project
Hi @adam , taking a look now!
8 replies
CCConvex Community
•Created by Aguiarti on 5/23/2024 in #support-community
Error: Unable to run schema validation
Hey @Aguiarti, this should be fixed — apologies! You'll need to restart
npx convex dev and things should start working3 replies
CCConvex Community
•Created by . on 2/22/2024 in #support-community
Creating new projects throwing status 500.
Hey, apologies for the trouble you experienced creating a new project! Looks like we had a brief issue with our internal DNS resolution which should be resolved now. Let me know if you're still having trouble creating a project!
2 replies
CCConvex Community
•Created by Web Dev Cody on 1/12/2024 in #support-community
constant epipe errors
that's unexpected for sure. is it failing immediately after it starts "trying", or does it seem more like it's timing out after a while?
3 replies
CCConvex Community
•Created by Mike Lyons on 11/14/2023 in #support-community
Custom domain?
yeah, we need to provision certs for the custom domain (after proving ownership, usually via a TXT record or something) but more importantly our traffic layer has to be aware of the mapping from custom domain to customer backend, i.e. when we get a request directed to our load balancer for mikes-website.com, we need to know that this request is actually intended for some-backend.convex.cloud
8 replies
CCConvex Community
•Created by iZeus on 10/13/2023 in #support-community
I have to use VPN.
Ah, okay, that doesn't actually look like an issue accessing Convex — I'm not familiar with
dopt.com but the error is coming from them. It just looks like the request being sent to their auth endpoint is invalid?
If this does work over VPN but not without, I'd consider checking the Network tab in your console to see what the difference is in the outgoing requests to dopt8 replies
CCConvex Community
•Created by iZeus on 10/13/2023 in #support-community
I have to use VPN.
Hey @iZeus, could you let me know what issues you have accessing Convex without a VPN? What kind of errors do you get? I'd love to help debug this — we don't intentionally block access to Convex from anywhere!
8 replies
CCConvex Community
•Created by Winnie on 9/19/2023 in #support-community
Is there a limit when running `fetch` to send request to cloud server ip + port(not 80 or 443)?
This should work for you now, let me know if you still see any issues
5 replies
CCConvex Community
•Created by Winnie on 9/19/2023 in #support-community
Is there a limit when running `fetch` to send request to cloud server ip + port(not 80 or 443)?
I've confirmed we accidentally were limiting outbound
fetch traffic to ports 80 and 443. We'll have this fixed shortly!5 replies
CCConvex Community
•Created by Winnie on 9/19/2023 in #support-community
Is there a limit when running `fetch` to send request to cloud server ip + port(not 80 or 443)?
Hi @Winnie, I'm looking into this now. Just to confirm, the IP you're providing for the fetch is publicly accessible, right?
I'll check on our end if there's a limitation on the ports.
5 replies
CCConvex Community
•Created by Gorka Cesium on 7/25/2023 in #support-community
ENOTFOUND provision.convex.dev
yeah, we're hosted in AWS at the moment so it'd have to be an AWS IP -- but it's still very surprising that they'd be blocking any AWS IP range
17 replies
CCConvex Community
•Created by Gorka Cesium on 7/25/2023 in #support-community
ENOTFOUND provision.convex.dev
Hey @fawwaz sorry for the delay. I don't have a conclusive answer yet -- my best guess is that for some reason your ISP is blocking the route to our IP addresses, but I don't have any idea why that would be the case. I'm going to poke around online and see if I can find any similar reports
17 replies
CCConvex Community
•Created by Gorka Cesium on 7/25/2023 in #support-community
ENOTFOUND provision.convex.dev
hey @fawwaz I haven't had a chance to dig deeper yet. Could you also include the
traceroute provision.convex.dev output? I think I didn't see it in the above screenshot17 replies
CCConvex Community
•Created by Gorka Cesium on 7/25/2023 in #support-community
ENOTFOUND provision.convex.dev
Hey @fawwaz, next time you run into this issue can you try capturing the output of
dig provision.convex.dev and traceroute convex.dev (assuming you're on on a linux or mac system)?
we certainly don't expect any region-based blocking to our systems, but this would help us investigate further.
when you do use a VPN to get around this issue, does your VPN exit elsewhere in Indonesia, or a different country/region entirely?17 replies
CCConvex Community
•Created by greends on 7/26/2023 in #support-community
All access to documents is mediated through Convex functions.
A function call can contain multiple database queries; it might be better think about function calls as just "a request to the backend".
It's $2 USD for every additional 1M calls after the included 25M!
10 replies
CCConvex Community
•Created by fay on 5/20/2023 in #support-community
isAuthenticated from useConvexAuth flashes true, lands at false, even though auth0 is authenticated
yeah, seeing the same behavior there -- looks ok on the auth0 end, and convex gets the auth successfully at first, but then it logs back out
89 replies
CCConvex Community
•Created by fay on 5/20/2023 in #support-community
isAuthenticated from useConvexAuth flashes true, lands at false, even though auth0 is authenticated
interestingly, it looks like there's also no requests to Auth0 in the HAR you sent
89 replies