Exception raised when creating new Convex project
Hi, I attempted to create a new Convex project using "+ Create Project" button, though an error was shown and the project didn't seem to be created.
However, it does seem like the project was created in some way though, as it has contributed to my project limit of 5 projects. I have reached the project limit, with 4 projects, not 5.
Could someone please have a look? Thanks!
5 Replies
Hi @adam. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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I'm sorry to hear that you're having trouble creating a new Convex project. Based on the information provided, it seems like there might be an issue with the project creation process on the Convex dashboard.
Unfortunately, the knowledge sources provided do not contain specific information on how to resolve this issue. However, I can suggest a few general steps that might help:
1. Check the Dashboard: Visit the Convex dashboard (https://dashboard.convex.dev/) and verify the number of projects listed there. If the new project is listed, try accessing it. If it's not listed, it might be a temporary display issue.
2. Recreate Project Configuration: You can try to recreate the project configuration using the Convex CLI. Run
npx convex dev in a project directory without a set CONVEX_DEPLOYMENT to configure a new or existing project. CLI Documentation (https://docs.convex.dev/cli)
3. Contact Support: If the issue persists, it would be best to reach out to Convex support directly. You can do this through the Convex community (https://discord.com/channels/1019350475847499849) on Discord or by emailing support@convex.dev.
Remember to provide them with all the relevant details, including your Convex username and the exact error message you're seeing. This will help them diagnose and resolve the issue more effectively.
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Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
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Hi @adam , taking a look now!
Could you let me know the name of your team? You can find this under Team Settings, in the "Team Slug" field
I can see the new project has now appeared on the Convex dashboard, so I think everything is fine now.
Great! Glad to hear it's fixed. If you wouldn't mind letting me know the project name or team slug (feel free to DM if you'd prefer), it'd be great to help track down what went wrong here