Charan
CCConvex Community
•Created by Charan on 7/1/2024 in #support-community
Downgrade subscription
4 replies
CCConvex Community
•Created by Charan on 6/5/2024 in #support-community
Unable to access the dev instance on convex due to removing of an admin
We are unable to access the dev instance on convex due to removing of an admin from the team to whom the dev instance is linked to. Despite multiple attempts to access the instance, we are unable to reach it and it is significantly impacting our workflow and our customers
URLs of our setup are sent to you in the support message. Date and Time of Issue Onset: June 5, 2024 around 1pm EST
Could you please investigate the issue and provide guidance ASAP. Please let us know if you require any further information from our end.
13 replies