Delt
CCConvex Community
•Created by Delt on 10/7/2024 in #support-community
Not able to connect to Convex
I have been working on a site that uses Convex for about a week.
Today, I ran into issues with connecting to Convex
When I try to open my project in the dashboard, I see the convex loading spinner.
After about 2-3 minutes, I get this big red error message saying:
We encountered an error loading this page.
Please try again or contact us at support@convex.dev for support with this issue.
Event ID: da8602c8ea6b49a9829d1de9489ad794
I have tried to clear cache, cookies, etc, but it is not helping.
Furthermore, I cannot connect to Convex on my local or production page.
Getting errors in console when trying to connect
Attempting reconnect in 147.26883822862862ms
web_socket_manager.js:162 Attempting reconnect in 265.27772702027164ms
web_socket_manager.js:92 WebSocket error: undefined
web_socket_manager.js:162 Attempting reconnect in 355.7590144014862ms
I have just discovered, that it works when connecting to a VPN. It also works fine on other devices (even devices on the same WIFI network).
5 replies
CCConvex Community
•Created by Delt on 8/17/2023 in #support-community
Apps with one database per tenant
I was wondering if projects that require a database per tenant would be possible with Convex.
Say for example a whitelabeled app or a school management app where each school has their own DB.
It should be possible to update all databases with the same schema changes in one go. There should also be regular database backups.
I know that Convex is very new and I'm asking for much 😅 Regardless, would be great to know where the team stands on this and whether there is any possibility of this being supported.
7 replies