DeltD
Convex Community16mo ago
4 replies
Delt

Not able to connect to Convex

I have been working on a site that uses Convex for about a week.

Today, I ran into issues with connecting to Convex

When I try to open my project in the dashboard, I see the convex loading spinner.
After about 2-3 minutes, I get this big red error message saying:

We encountered an error loading this page.
Please try again or contact us at support@convex.dev for support with this issue.
Event ID: da8602c8ea6b49a9829d1de9489ad794

I have tried to clear cache, cookies, etc, but it is not helping.

Furthermore, I cannot connect to Convex on my local or production page.

Getting errors in console when trying to connect

Attempting reconnect in 147.26883822862862ms
web_socket_manager.js:162 Attempting reconnect in 265.27772702027164ms
web_socket_manager.js:92 WebSocket error: undefined
web_socket_manager.js:162 Attempting reconnect in 355.7590144014862ms


I have just discovered, that it works when connecting to a VPN. It also works fine on other devices (even devices on the same WIFI network).
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