presley
presley
CCConvex Community
Created by Khalil on 7/11/2024 in #support-community
vector search stopped working
We have fixed the issue and deployed a fix. Again, it only affected filtering on nested fields for data older than 1h. For historical data to become available, you should drop and readd the index. We will look into doing this automatically next week but easier to do that yourself for now. For example, you can remove the filter field from the index, deploy, and then add the field back. Alternatively, you could add another filter field like "text" and deploy `filterFields: ["metadata.chatbotId", "text"],. Adding the extra fields forces the index to rebuild. Later you can remove the "text" filter field again. Thanks for the report and sorry about the trouble!
15 replies
CCConvex Community
Created by Khalil on 7/11/2024 in #support-community
vector search stopped working
The bug is related to nested field. We are working on rolliing out a fix. The issue is a bit tricky because we always showed recently added results (within the last hour) but due to incorrectly handling the nesting, weren't showing historical results. Thus, when you test it might appear working, which I think led to the confusion (and the fact we didn't catch it).
15 replies
CCConvex Community
Created by Khalil on 7/11/2024 in #support-community
vector search stopped working
I was able to reproduce. The issue seem related to fact we are filtering on a nested field (or at least I couldn't reproduce it without nesting). I am investigating to try to find a root cause. As a stop gap, if you remove the nesting, my bet is it will work, but not sure how viable it is.
15 replies
CCConvex Community
Created by vitalii.s on 5/2/2024 in #support-community
Cannot run a schedule function
Not yet. We are looking at it. The problem seems specific to this one project and happens over multiple instances with same code. We suspect there is something specific about those functions that make them timeout but for some reason the action 10 minute timeout is not kicking it. We are not able reproduce yet. The reason you can't run any scheduled functions on that instance is because the scheduler concurrency for free accounts is limited to 10. And you have 10 functions that are stuck executing and not timing out. We are investigating what exactly is happening here.
18 replies
CCConvex Community
Created by vitalii.s on 5/2/2024 in #support-community
Cannot run a schedule function
On our side it seems like they are running for a long time and for some reason we don't time them out properly.
18 replies
CCConvex Community
Created by vitalii.s on 5/2/2024 in #support-community
Cannot run a schedule function
Can you provide any context on what those actions do? Are they expected to be long running? Like run for few minutes?
18 replies
CCConvex Community
Created by vitalii.s on 5/2/2024 in #support-community
Cannot run a schedule function
Interesting. What is your instance name?
18 replies
CCConvex Community
Created by erquhart on 3/20/2024 in #support-community
Custom query fails, no recovery option in UI
@erquhart when you get a chance can you try the custom query again? We weren't able to reproduce the issue ourselves so curious if you still can or has resolved. We have added some additional logging and instrumentation to help us narrow it down if it happens again.
47 replies
CCConvex Community
Created by Al on 3/14/2024 in #support-community
Error with Package ?
It seems the library you use assumes Node.js environment. Convex allow using Node.js in actions. You can read more here https://docs.convex.dev/functions/runtimes.
2 replies
CCConvex Community
Created by punn on 3/6/2024 in #support-community
400 on dev push
Isn't there a stack trace below that error?
13 replies
CCConvex Community
Created by punn on 3/6/2024 in #support-community
400 on dev push
Yes, this is generated by the bundler. So it might be multiple files that went into this. That error message is not helpful...
13 replies
CCConvex Community
Created by Calonz on 3/6/2024 in #support-community
Storage File Retrieval Failed: "upstream image response failed for ..."
You can’t generate the url with ‘{convex.url/storage_id}’. It is not a valid way to generate it so we not longer allow it.
21 replies
CCConvex Community
Created by Calonz on 3/6/2024 in #support-community
Storage File Retrieval Failed: "upstream image response failed for ..."
How do you generate the url to fetch the image? You should typically do that via ‘storage.get_getUrl’ from a function. https://docs.convex.dev/file-storage/serve-files
21 replies
CCConvex Community
Created by punn on 3/6/2024 in #support-community
400 on dev push
Weird... Did you make any code changes? What is the instance name?
13 replies
CCConvex Community
Created by daun on 1/24/2024 in #support-community
Is dev environment okay right now?
Your backend should be back up!
5 replies
CCConvex Community
Created by kstulgys on 1/20/2024 in #support-community
So close to make puppeteer working
Unfortunatelly, we have a limit on zip package that includes both bundled and external packages.
15 replies
CCConvex Community
Created by kstulgys on 1/20/2024 in #support-community
So close to make puppeteer working
Can you add this back to external dependency and run npx convex dev -v. This will give detailed output of what is market as external and how big the rest is?
15 replies
CCConvex Community
Created by erquhart on 1/5/2024 in #support-community
Heavy queries hanging
I mean, does the slow query affect the client that issued the query (perhaps the slow query takes a while to execute, and all other queries for the same client are blocked) OR does it affect all clients even ones that didn't issue the heavy query (that would suggest some wider service issue)? I would guess is the former?
12 replies
CCConvex Community
Created by erquhart on 1/5/2024 in #support-community
Heavy queries hanging
Also when this "hangs all queries but never reports in the logs" is all queries for the service or just queries for the client that issued the heavy query?
12 replies
CCConvex Community
Created by erquhart on 1/5/2024 in #support-community
Heavy queries hanging
I can check the metrics for your deployment to see if there is interesting happening. What is your deployment name?
12 replies