dolewhip
dolewhip11mo ago

Convex Clerk is Not Authenticating Properly

We noticed today that parts of our web app were stuck in an errorless loading state, and the only parts of the website where that happened were loaded with data stored in Convex (real time chat). Normal auth across the rest of our website works, but the Convex Clerk parts are not loading. We first noticed this today. To make matters more odd, this only happens on certain computers in our office while on wifi. Other computers/phones work on wifi. Is there some heightened security restriction that's blocking Convex on these devices? In any case, this shouldn't be happening.
1 Reply
Michal Srb
Michal Srb11mo ago
Hey, please follow the auth debugging guide: https://docs.convex.dev/auth/debug This could be an issue with Clerk or an issue with cookies stored in your browser (try clearing them).
Debugging Authentication | Convex Developer Hub
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