BIntermittent `unsuccessful tunnel` errors from Convex when calling Zendesk
šŖ²Bug Reportā
Resolved
Iām seeing intermittent outbound request failures from Convex production functions when they call the Zendesk API. The error is:
This affects requests like:
-
-
-
Important detail: I do not see this when I run the same Zendesk API probe from my own machine. Local requests return
Very simple repro shape:
Versions:
- Convex npm:
- Convex CLI:
- Node:
- Language: TypeScript
Question: has anyone seen
This affects requests like:
-
POST /api/v2/tickets.jsonPOST /api/v2/tickets.json-
PUT /api/v2/tickets/{id}.jsonPUT /api/v2/tickets/{id}.json-
GET /api/v2/tickets.json?page[size]=1GET /api/v2/tickets.json?page[size]=1Important detail: I do not see this when I run the same Zendesk API probe from my own machine. Local requests return
200200. I only see the error when the request originates from a Convex-hosted function.Very simple repro shape:
Versions:
- Convex npm:
1.33.01.33.0- Convex CLI:
1.33.01.33.0- Node:
v20.19.4v20.19.4- Language: TypeScript
npx convex network-testnpx convex network-test passes successfully.Question: has anyone seen
unsuccessful tunnelunsuccessful tunnel errors only from Convex-hosted outbound requests while the same endpoint works fine locally? I see the error 58 out of 84 times when calling it once every 5 minutes. Seems to be evenly spaced errors.
