Opencom - Open source Intercom Alternative with product tours, AI bot, etc.
Hi all!
I spent the past month working on a side project building Opencom, an open-source customer messaging platform - basically an Intercom alternative you can run yourself with minimal setup or infrastructure to manage. Repo + demo here:
https://opencom.dev
https://github.com/opencom-org/opencom
I started working on it after years of frustration using Intercom. I love the selection of tools they offer, but not their complex and expensive pricing model or their frequent layout and UX changes. I wanted an open source alternative that was simple and cheap to run, making it accessible for projects of any size. I wanted something that was as close to Intercom's feature-set as possible, and then some. You can self host as much or as little as you like, from everything to nothing, using just the hosted frontends and backend.
Hosting / deployment model
Opencom is set up so you can keep the architecture fairly simple: Backend: everything runs on Convex (the repo’s deploy guide treats Convex as the canonical backend), and email features use Resend (e.g., RESEND_API_KEY, webhook verification, etc.). Frontend: the web dashboard/widget/landing are standard Next.js/Vite apps, so you can host them on Vercel if you like (Convex has first-class docs/integration for deploying alongside Vercel).
Mix-and-match: there’s an explicit “hosted apps + your own Convex backend” profile, as well as “self-host web + your own backend” and “full self-host”.
In other words, you can either host everything yourself, or use the hosted web + mobile apps while pointing them at your Convex backend.
Thanks for checking it out! Would love any feedback or advice
I spent the past month working on a side project building Opencom, an open-source customer messaging platform - basically an Intercom alternative you can run yourself with minimal setup or infrastructure to manage. Repo + demo here:
https://opencom.dev
https://github.com/opencom-org/opencom
I started working on it after years of frustration using Intercom. I love the selection of tools they offer, but not their complex and expensive pricing model or their frequent layout and UX changes. I wanted an open source alternative that was simple and cheap to run, making it accessible for projects of any size. I wanted something that was as close to Intercom's feature-set as possible, and then some. You can self host as much or as little as you like, from everything to nothing, using just the hosted frontends and backend.
Hosting / deployment model
Opencom is set up so you can keep the architecture fairly simple: Backend: everything runs on Convex (the repo’s deploy guide treats Convex as the canonical backend), and email features use Resend (e.g., RESEND_API_KEY, webhook verification, etc.). Frontend: the web dashboard/widget/landing are standard Next.js/Vite apps, so you can host them on Vercel if you like (Convex has first-class docs/integration for deploying alongside Vercel).
Mix-and-match: there’s an explicit “hosted apps + your own Convex backend” profile, as well as “self-host web + your own backend” and “full self-host”.
In other words, you can either host everything yourself, or use the hosted web + mobile apps while pointing them at your Convex backend.
Thanks for checking it out! Would love any feedback or advice
Opencom
The open-source Intercom alternative. Self-hosted customer messaging with live chat, tours, tickets, surveys, campaigns, and AI agent.
GitHub
Monorepo for Opencom - Open Source customer engagement platform. Self-host or use the hosted version. - GitHub - opencom-org/opencom: Monorepo for Opencom - Open Source customer engagement platfor...
