StanakaS
Convex Community•4w ago•
2 replies
Stanaka

403 Error while connecting to Convex

I am encountering a 403 Forbidden Error while connecting to Convex on both my browser and the cli.

results of npx convex network-test
✔ Deployment URL: https://instance-name-123.convex.cloud
✔ OK: DNS lookup => 146.112.61.110:ipv4 (6.01ms)
✔ OK: TCP connect (11.58ms)
✔ OK: TCP connect (9.83ms)
✖ FAIL: HTTP check (Error: Error fetching  http://instance-name-123.convex.cloud/instance_name 403 Forbidden)


results of curl -v http://instance-name-123.convex.cloud/instance-name-123

* Host instance-name-123.convex.cloud:80 was resolved.
* IPv6: (none)
* IPv4: 146.112.61.110
*   Trying 146.112.61.110:80...
* Connected to instance-name-123.convex.cloud (146.112.61.110) port 80
* using HTTP/1.x
> GET /instance-name-123
HTTP/1.1
> Host: instance-name-123.convex.cloud
> User-Agent: curl/8.12.1
> Accept: */*
>
* Request completely sent off
< HTTP/1.1 403 Forbidden
< Server: Cisco Umbrella
< Date: Tue, 16 Dec 2025 13:53:55 GMT
< Content-Type: text/html
< Transfer-Encoding: chunked
< Connection: keep-alive
<
<html><head><script type="text/javascript">location.replace("https://malware.opendns.com/?url=instance-name-123.convex.cloud%2Finstance-name-123&server=fra2&prefs=&tagging=&nref");</script></head></html>
* Connection #0 to host instance-name-123.convex.cloud left intact


The only reason I can think of is because I am connecting from my school network rather than the my home network which I usually connect from. But I have used the same school network to connect to convex previously (a couple weeks ago or so) which makes me confused.

I appreciate any sort of assistance or insight regarding this matter.

Thanks in advance!
Was this page helpful?