Error when logging in: Authentication denied. Please contact your administrator.
Hi everyone, I started developing an app using convex, but I'm getting this error when I try to log in: Authentication denied. Please contact your administrator.
what should I do?
4 Replies
Thanks for posting in <#1088161997662724167>.
Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets.
- Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.)
- Use search.convex.dev to search Docs, Stack, and Discord all at once.
- Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI.
- Avoid tagging staff unless specifically instructed.
Thank you!
Hi, this just happened to me. Try logging in with a different browser and/or clear cache. Working for me now. And you can send an email directly to support if the problem persists.
support@convex.dev
Hi y'all, there was a few minutes of downtime for one of the systems powering the dashboard's login functionality. All system should be operational
Thanks everyone!
It was solved after a couple of minutes 🙂