⚠️ PLEASE READ BEFORE POSTING ⚠️
This channel is for COMMUNITY support; i.e. help from other Convex users.
If you feel that others in the Convex community can help solve a problem that you're facing, feel free to post here.
If your issue is related to your account (payments, dashboard access, etc.) or is a question about Convex policies, programs, etc., please reach out the Convex support team. Pro account users can do so directly from the dashboard. If the dashboard isn't working, or you're not a Pro user, email
support@convex.dev
Also remember that there are other channels for specific features: Chef, components, Convex auth, etc. If one of those is a better fit for your question/problem, consider posting there before posting here.
Do not tag moderators in an attempt to get a question answered. Mods aren't staff. They're volunteers who help moderate the server. Only tag mods for spam, phishing, unruly behavior, etc.1 Reply
Thanks for posting in <#1088161997662724167>.
Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets.
- Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.)
- Use search.convex.dev to search Docs, Stack, and Discord all at once.
- Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI.
- Avoid tagging staff unless specifically instructed.
Thank you!