Alfonso Guerra
Alfonso Guerra2mo ago

The Convex site causes an “aw snap” error code 11 on my laptop

It fails on the dashboard and the docs pages. It renders briefly before failing. The pricing page works ok, as does the Convex for Startups page. There’s a CORS error on the GT America Standard Medium font. Interestingly, other Stack Overflow reports of the “aw snap” error code 11 failure are due to fonts (MS Segoe, in particular). Details: macOS 11.7 (Big Sur) Browser: Google Chrome 138.0.7204.184 The site works reliably on Safari 16.6.1 Thanks in advance
4 Replies
Convex Bot
Convex Bot2mo ago
Thanks for posting in <#1088161997662724167>. Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets. - Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.) - Use search.convex.dev to search Docs, Stack, and Discord all at once. - Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI. - Avoid tagging staff unless specifically instructed. Thank you!
tommyjr
tommyjr2mo ago
Intel or Apple silicon? I've been seeing this but only on my Intel box. I've sent a few crash reports to Google. https://discord.com/channels/1019350475847499849/1413051580424523846
Alfonso Guerra
Alfonso GuerraOP2mo ago
Intel
tommyjr
tommyjr2mo ago
Yeah, same here. I think that's where the Chrome bug is. Convex website is where it will have to be fixed (or worked-around). I have no idea where to even report it, though.

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