tuduun
tuduun7h ago

Retrieve Convex account from unaccessible work email through Github login

Hey all, recently I changed my github primary email from my work to a personal one, but that change has not been reflected on my convex account. Every time I log in via GitHub, it asks for confirmation from my work email, which I no longer have access to.
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5 Replies
ari
ari7h ago
Hi @tuduun, can you try logging in again?
tuduun
tuduunOP7h ago
Hi @ari. Thanks for trying to fix this. I appreciate it alot. However, there is a new error message on my screen now: We've detected a conflict while migrating your account to Convex's new identity provider. Please contact us at support@convex.dev for assistance.
ari
ari7h ago
Thanks, this error is a part of the process for us to sync your accounts. One moment please Alright, please try logging in one more time.
tuduun
tuduunOP7h ago
Thank you bro 🙏. Ur a godsend 🐐 How do I mark this as resolved?
ari
ari6h ago
No problem! Thanks for using Convex

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