Dashboard is not loading from Thailand
Is that a general thing or is it just in my case? The site itself is working but the data not. When I turn on a vpn to germany for example everything works fine.
And my app is also working without vpn so it seems to me that is dashboard related.
9 Replies
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Thank you!
Hi, what does this connection test say for you with VPN on / off? https://network-test.previews.convex.dev/
Hi ari, here's my result from Vietnam with VPN off. It worked well 100B and 10KB, but takes forever in loading at 1MB. the other ones are okay
Right now, in Vietnam, my app cannot retrieve data from Convex if the VPN's off, which is a huge issue because I cannot tell my users to turn on VPN for a specific feature or when using my app. I wonder what the problem could be, and what the Convex team's solution to this problem is. Thank you!
Noticed this too from Singapore. I connected via VPN to US and it's blazingly fast again.
yes please, same here. in Singapore too.
So the 5mb test is the first test that fails for me without vpn.
With vpn all tests pass and even the 30mb one is faster then the 1mb one without vpn.
All other tests work in both cases.
What is interesting to me the dashboard where it shows all my project loads perfectly but when I click on a project it only shows me the header not even the sidebar is loading nothing. Just the big convex spinner. When I turn on the vpn then it loads normally.
I think it seems to be back online. this isn't the first time it happened though..
not sure if this is related to the issue i reported the last time:
https://discord.com/channels/1019350475847499849/1282902565574672447/1282902565574672447
It seems to me to be a ip problem. So when I use a vpn and select Thailand it works. So Thailand generally doesn’t seem to be the problem