sbkl
sbkl2d ago

Check if user got a valid payment method setup with Polar

Is there a way to check with the Polar component if a user with active subscription got a valid payment method setup? If not the case, upgrading from a free to a paid plan send an error that the customer has no payment setup.
3 Replies
Convex Bot
Convex Bot2d ago
Thanks for posting in <#1088161997662724167>. Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets. - Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.) - Use search.convex.dev to search Docs, Stack, and Discord all at once. - Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI. - Avoid tagging staff unless specifically instructed. Thank you!
sbkl
sbklOP2d ago
even more weird. I have setup a payment method with the customer portal to make it work. Then I reverted to free plan, removed the payment method in the customer portal and now I am able to subscrive without payment method...
erquhart
erquhart2d ago
You can subscribe through the polar checkout flow or upgrade through the component upgrade method

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