mtrucc•3mo ago

When I open the https://dashboard.convex.dev/ page in Chrome, the browser crashes after 2 seconds.

7 Replies

Has it always done this, or is this something new? Try disabling browser plugins and/or opening the page in incognito mode.

nunocostapt•3mo ago

I have the same issue, what has prevented me from testing and verifying whether convex is useful for us. I posted on X https://x.com/nunocostapt/status/1960626830500646998 I also PM convex and nobody actually back to me.

Nuno Costa (@nunocostapt)

Hey @convex_dev i'm trying having look at you platform since yesterday, but dashboard & docs is been crashing for me macos Sonoma 14.7.8 chrome and incognito Version 139.0.7258.139, I also disabled the extensions, just in case. Any tip?

Clever Tagline•3mo ago

Please walk us through your setup: * which version of Convex you have installed, * what is the exact command you're executing to launch Convex and/or its dashboard, * is this a cloud install or local hosting etc. You said that you sent a PM to convex. Could you elaborate? Did you DM one of the staff here on Discord? (Not recommended if they didn't initiate the conversation) Did you contact them via email? (Recommended)

nunocostapt•3mo ago

I dont know what version you have in your docs or dashboard all my specs where shared in twitter. I sent you DM via X

Clever Tagline•3mo ago

Just to clarify, moderators are not staff, and this is the community support channel. While the Convex staff do help here when they can, they can't get to everything. If you sent a DM to the Convex account on X, then they may reply there. Pro account users can open a support ticket via the dashboard, but because that's not working in these cases, you could try contacting them via email: support @ convex.dev

Graham•2mo ago

Is it possible this is related to a Chrome plugin that might be running? If you login via a incognito window does it still crash?

tommyjr•2mo ago

I've been seeing this for about two weeks. It crashes Chrome 100% of the time when I authenticate and visit any convex.dev page. It happens even in incognito without any extensions. - Chrome Version 140.0.7339.133 (Official Build) (x86_64)
- MacBook Pro; Mac OS 15.6 (Sequoia). Quad-Core Intel Core i5. I ran Chrome with debug logging and this is the output before the crash:

-> % /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --enable-logging --v=1
Trying to load the allocator multiple times. This is *not* supported.
Created TensorFlow Lite XNNPACK delegate for CPU.
[71703:1558819:0921/105452.386737:ERROR:google_apis/gcm/engine/registration_request.cc:291] Registration response error message: DEPRECATED_ENDPOINT

-> % /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --enable-logging --v=1
Trying to load the allocator multiple times. This is *not* supported.
Created TensorFlow Lite XNNPACK delegate for CPU.
[71703:1558819:0921/105452.386737:ERROR:google_apis/gcm/engine/registration_request.cc:291] Registration response error message: DEPRECATED_ENDPOINT

Safari works fine. Are you on Intel or Apple silicone?

When I open the https://dashboard.convex.dev/ page in Chrome, the browser crashes after 2 seconds.

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