URGENT! I lost access to my project!
I had created a project using a personal email. Today, I added the company email as an "admin" to the team and assigned him access to the project. Using the new company email, I removed my personal email (the one that created the project). At first everything worked fine, I was able to browse through the project dashboard and tables but then I logged out and when I relogged in, the project was gone from the dashboard. Now neither email has the project and this is extremely concerning. I'm also a pro member and submitted a ticket but this is very concerning and need help asap! The good news is that it looks like the project is still there because my app is live with all the data, it's just I can't access it!
2 Replies
Thanks for posting in <#1088161997662724167>.
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Thank you!
Hi Alex, can you please send an email from the email address associated with your account to support@convex.dev? Please also include the name of the project in the email