Dustin M
Dustin M•2w ago

Backups hanging

For some reason when I click manual backup on both my production and dev instances, it just hangs and spins... can't cancel it either as it says it hasn't started.
5 Replies
Convex Bot
Convex Bot•2w ago
Thanks for posting in <#1088161997662724167>. Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets. - Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.) - Use search.convex.dev to search Docs, Stack, and Discord all at once. - Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI. - Avoid tagging staff unless specifically instructed. Thank you!
Johann
Johann•2w ago
same problem here
creativeincode
creativeincode•2w ago
Same problem here! From CLI it works fine & instantly... But from the Dashboard it just keeps "spinning" forever... 😭
No description
CleoPatra
CleoPatra•2w ago
Same issue is there a solve yet?
ian
ian•2w ago
If anyone is still running into this and can provide an instance name / reach out to support@convex.dev that would be awesome - we don't see anything right now, and not sure if this was related to something else

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