Can't login to pro account
I have a convex account micah@firstbuild.dev associated with a github account that has migrated to an organiization account. I can no longer log into to my pro account under the email. It redirects me to another account associated with micah@sircularity.ii
4 Replies
Thanks for posting in <#1088161997662724167>.
Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets.
- Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.)
- Use search.convex.dev to search Docs, Stack, and Discord all at once.
- Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI.
- Avoid tagging staff unless specifically instructed.
Thank you!
Can you send us an email with the details? support@convex.dev
Email should include the name of the github accounts / organizations and be sent from the email associated with your github account
ok done
Thanks, responded via email