DB not loading
I have been using Cpnvex for the last three months for my side project, and when I woke up today, the database wouldn't load. The spinner just spins, but nothing happens. I am running Next.js with Node v22. I have tried switching my network and rebooting my machine, but still nothing. Any help?
8 Replies
Thanks for posting in <#1088161997662724167>.
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Thank you!
Have you checked this?
https://network-test.previews.convex.dev/
And I'm assuming it's not a local dev deployment? And it's the cloud dashboard
Thanks @Ian I did some network tests and found a solution.
@xmunene what was the solution? I am also having this issue
I'm having a similar problem. Do anyone here know how to fix this? It started today after working with convex for a few days. I'm on a Macbook Air M1 if that matters
After reading this: https://discord.com/channels/1019350475847499849/1349427029048561805 i tried in safari and it loads there so must be something about Chrome on Mac. I ran it in Chrome on Windows previously without issues....
The solution to that user's issue was a setting in Malwarebytes, not a browser-specific problem.
I loaded that page in Chrome on my Mac (2018 Mac mini, macOS Sonoma 14.7.4), and it works fine.
Maybe you've got a Chrome extension that's interfering?
sometimes backends end up being flagged by security vendors and it takes some time to get them cleared up, it's often false positives as a result of other backends misbehaving
currently the Convex domains are being reported as clear by all known vendors:
https://www.virustotal.com/gui/domain/convex.cloud?nocache=1
https://www.virustotal.com/gui/domain/convex.site?nocache=1
if you're comfortable sharing your backend name i can investigate with security vendors
and also will check that malwarebytes isn't running with a stale domain flag list, which sometimes happens
note also that if you have a pro account you can set a custom domain for your convex endpoints and be isolated from any domain flags
I've issued a request to Malwarebytes in the meantime
Does anyone have a screenshot of traffic getting blocked in Malwarebytes?
https://forums.malwarebytes.com/topic/328330-customer-reports-of-convexcloud-or-convexsite-blocked-by-malwarebytes/#comment-1710669
Perhaps this is no longer an issue?