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If you need urgent, guaranteed help as a Convex Pro customer... good news: that's part of what you're paying for!
While our team does our best to scan all these questions, and sometimes community members provide amazing answers, if you need resolution to your issue promptly, just click the "Support" button in our dashboard and make an official ticket with our team.
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4 Replies
can you add option to receive pro support on a diferent email than account email?
You can change your account’s primary email on the profile page: dashboard.convex.dev/profile
Otherwise there’s no way to do that right now but you can request we email you back at another email in your support request
that will do, ok!
I am facing a cache issue limit, I ahve 500 users at a time and this is an on boarding application so any ideas how can I fix this issue