Unable to login into my convex account
I had to recreate my github account with the same email and I can no longer log into convex as my email was linked to old github account. I tried reaching out to support couple of times to have my accounts merged. Can you please look into this at the earliest?
3 Replies
Thanks for posting in <#1088161997662724167>.
Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets.
- Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.)
- Use search.convex.dev to search Docs, Stack, and Discord all at once.
- Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI.
- Avoid tagging staff unless specifically instructed.
Thank you!
Hi @anmot., thanks for reaching out. I believe I've resolved this & responded to your support ticket. Let me know if you're still having trouble logging in
Thanks Ari. I’m able to login now.