igor9silva
igor9silva•4mo ago

VAT/tax ID on invoice

Hi My accountant is requesting my Convex invoice to display our European VAT number. This is a common practice (I have that on Vercel, OpenAI, Anthropic for example), but I could not find a place to add that on Convex dashboard. How can I?
10 Replies
Convex Bot
Convex Bot•4mo ago
Thanks for posting in <#1088161997662724167>. Reminder: If you have a Convex Pro account, use the Convex Dashboard to file support tickets. - Provide context: What are you trying to achieve, what is the end-user interaction, what are you seeing? (full error message, command output, etc.) - Use search.convex.dev to search Docs, Stack, and Discord all at once. - Additionally, you can post your questions in the Convex Community's <#1228095053885476985> channel to receive a response from AI. - Avoid tagging staff unless specifically instructed. Thank you!
stefano
stefano•4mo ago
I asked the same thing to support months ago and they said it's a feature that will eventually come. Actually it's not possible
ian
ian•4mo ago
Without Convex collecting & remitting VAT things, would it be much benefit? So it'd require those billing capabilities before it's useful? What country are you in?
igor9silva
igor9silvaOP•4mo ago
Hi @ian, I live in Portugal and host my company in Estonia (also 🇪🇺). I'm not sure about benefits, but without the VAT number on my invoice (+ the company info instead of mine), I'm unable to declare my Convex usage as business expense. That means I'll pay 23% VAT (personal tax) on top of my bill (would be %0 as a business expense). For now we are spending <30$/month, so not a real issue, but I hope to have a much higher bill in the upcoming months (🤞). Other companies usually handle that through they payment processor (e.g. for OpenAI, I set by VAT number on their Stripe page — there is no OpenAI maintained feature).
rebecca
rebecca•3mo ago
@stefano @igor9silva i figured out how to support this in our billing provider, could you create a support ticket with the VAT number and country and i can manually add this for you!
igor9silva
igor9silvaOP•3mo ago
Amazing! Just did, thx Rebecca
Luca
Luca•7d ago
Hi, I have the same problem, should I go ahead and upgrade to pro and then issue a support ticket to add the VAT number to the bill? I dont see any option in the UI to add it sadly
ian
ian•7d ago
yes
Luca
Luca•7d ago
Will do
Clever Tagline
Clever Tagline•7d ago
I'm going to lock this thread. If anyone else finds it and is in a similar situation, please follow the instructions left by Rebecca above. As a friendly reminder, this channel is for seeking community help using Convex. All account-specific issues should be directed to Convex support.

Did you find this page helpful?