App Disabled: How to Fix Convex Storage Issues
My app stops working and got "Your projects are disabled because the team exceeded Starter plan limits. Decrease your usage or upgrade to re-enable your projects." So I deleted most of my files(now under 300 mb) via "Files" under the convex project, but rechecking the "File Storage" under "Usage" still shows 2.08 gb, and my app still not working. What should I do?
1 Reply
That figure in the stats represents how much was used in total during the month. Even though you removed files and brought the current usage below the threshold, there was still a time earlier in the month when the usage exceeded the limit. You'll probably need to speak with Convex support directly to see about removing the restriction.