NEED HELP: Somehow get rate limited

I created a new convex account using my github and it's showing me this error

I also tried accessing the dashboard 3 hours ago and saw the same error. i thought it might get fixed after some time when now also seeing the same error

ari•2/28/25, 4:19 AM

Hey Aayush, I can confirm it looks like you got rate limited by our auth provider. Is it possible you're using a VPN at the moment? If so, the IP address used by the VPN may be the issue

ari•2/28/25, 4:26 AM

If you're still having trouble, can you send an email to support@convex.dev from the email associated with your convex account?

Aari Hey Aayush, I can confirm it looks like you got rate limited by our auth provide...

AayushOP•2/28/25, 4:30 AM

it's weird i'm not using any vpn and this my first time visiting the convex website and creating an account

Aari If you're still having trouble, can you send an email to support@convex.dev from...

AayushOP•2/28/25, 4:31 AM

okay

ari•2/28/25, 5:05 AM

Messaged received, I've sent a reply via email

Aari Messaged received, I've sent a reply via email

AayushOP•3/1/25, 1:57 PM

yeah got the message