E-Mail verification without a verification Link
Hey all.
Just started up the Free Plan and I wanted to add an additional e-mail account and make it my primary, but the e-mail verification that I get seems to be missing a verification link.
What am I missing? And is this the correct channel to ask this?
Cheers.
6 Replies
Thanks for posting in <#1088161997662724167>.
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Thank you!
Hi Nate, that sounds unexpected. Can you share more about what the email looks like? Feel free to email us a screenshot to protect your privacy support@convex.dev
Hi Nate, checking in here-- were you able to get your email activated?
Hi @ari . Sorry for the late reply. Was a bit stresfull yesterday and I wasn't able to reply. Will send the email over to the support line. And thanks for helping in advance!
Sent over an email to support line. Cheers.
Thank you Nate, I've sent a response over on the support channel with some troubleshooting instructions
Hey @ari . Was able to get the verification done! Thanks for the tip.
Awesome! For reference to any readers finding this later -- we found that the Outlook client is having some trouble rendering convex verification emails. We'll look into making the experience with outlook better, but in the meantime, you can open the email in your browser or view the text-based version of the email to circumvent the issue