Unable to complete OpenAI portion of tutorial: limit supposedly exceeded on brand new account
I'm going through the Convex tutorial, and got to the part where I'm supposed to implement the OpenAI integration. When going to the OpenAI site to create an account, I logged in using my personal Google account instead of creating an account manually. Before creating an API key I had to complete the account verification using my mobile phone number. After doing so, I got a popup with a message about how my phone number was supposedly tied to an existing account, and because of that my free trial was supposedly already used. This was my first time logging into OpenAI, though, so I have no idea how my phone could be tied to an existing account. I'm planning on reaching out to the OpenAI support folks to ask about this.
I went ahead and manually triggered the
chat function I'd created from the tutorial, but I received a 429 error saying that I'd supposedly exceeded my current quota. :/ I even went back through the usage history in the OpenAI dashboard, but couldn't see any evidence of my supposed usage of the service, so I have no idea how I allegedly exceeded my quota.
Have any other users reported this issue? No sure if it's worth adding a comment to the tutorial about this possible problem, but I wanted to at least make someone aware of it.12 Replies
Hmm. Thanks for reporting. I'm really not sure. You don't see any usage history in your
platform.openai.com dashboard?
can you also try again, since it's been a bit? OpenAI has been known to generate some spurious 429s every now and thenOpenAI recently changed from pay-as-you-go to requiring pre-payment, could this be the issue? You might need to load your OpenAI account with a few dollars.
ah interesting. if this is true @ballingt , good for us to think through re: our tour. we might want to think about an alternative path that doesn't require getting a CC out to complete
Correct, no history at all. I went back month-by-month for about 2 years worth (guessing because the usage log doesn't list the year), and I don't see a thing, either under Cost or Activity.
Just tried again. Still getting a 429 error saying that I've exceeded my quota.
On the OpenAI billing page (and a few other pages), it shows a remaining credit of $0, but again, the usage log shows nothing used.
Sounds like you're surprised there's not done kind of error there that says requests have been refused? That makes sense, but I didn't see this in my account recently either when I hadn't prepaid.
The tutorial docs say that there's a free allotment on new OpenAI accounts that can be used to complete the tutorial. My experience contradicts that.
@Clever Tagline yeah, thanks for pointing this out. this definitely used to be true. it sounds like perhaps it's not anymore ( https://community.openai.com/t/oai-api-switching-to-pre-paid-billing/659398 )
OpenAI Developer Forum
OAI API switching to pre-paid billing
Just received this in my emails today, it’s looking like the API is going to switch to pre-paid billing by default to make it easier for folks to increase their usage tier. You can still enable auto-billing, but I figured this would be helpful for anyone to know just in case: Hi there, We’ve updated the billing system for your OpenAI API acco...
we'll update things!
That hiccup aside, I'm loving everything that I'm seeing so far with Convex. I've got a meeting scheduled with @Wayne for Monday to go deeper into our company's needs and see how Convex might fit our future development plans, but frankly I'm already sold.
awesome! Looking forward to hearing more about it
I can investigate how OpenAI free tier works now tomorrow. Normally/it used to be that a new account limited-time free credit was applied. @Clever Tagline since OpenAI matched your account with an existing one, perhaps that initial credit had expired.
Looking at my account, this free initial credit lasted only 40 days. (not because I used it all but because it expired)
As already having an OpenAI account with no credit becomes more common we'll need to deal with this in the our tour.
(good luck addressing this unknown-to-you existing account with OpenAI!)
That's the most confusing part: I've never used OpenAI as far as I know, so I don't see how they made that match. The only long-shot thing that came to mind was that a little over a year ago, a friend and I were messing with an AI image generator using their free tier. Whether it was OpenAI or a different service, I can't recall. It was only about 30 minutes of use on a single day. If it was indeed OpenAI, then why isn't that use showing up on the usage dashboard? (I've pinged OpenAI's support about this, and am waiting for a response.)