Bocar Wane
Bocar Wane10mo ago

File Bandwidth maxed out on free plan

If my File Bandwidth has exceeded, how long does it take to reset back to reset is it weekly or monthly? Reason I am asking is on the same page I see current billing period as weekly. Also my app is not functional due to this, is there anyway to get it functioning or only wait / upgrade? Thanks
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3 Replies
Jordan22
Jordan2210mo ago
For free plans, the limit is reset at the beginning of each month Can you please follow the steps in #verify so we can check your usage on our side Your app shouldn’t shut off as soon as you hit the limit. We forgive one-day spikes
Bocar Wane
Bocar WaneOP10mo ago
Thanks for the quick reply, I verified my information.
Jordan22
Jordan2210mo ago
Thanks for verifying! Just checked on our end and it looks like the team you verified with doesn’t have any usage Do you have multiple Convex teams?

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