magicseth
magicseth2y ago

Transient Errors

Is there a way to find out what is causing my transient errors?
No description
9 Replies
rebecca
rebecca2y ago
hey seth, could you DM me your deployment name?
nipunn
nipunn2y ago
Thx for the report! Looking into it. Might be a bad error message or a bad error classification or also possibly an internal error. Ideally we can make such a message is more actionable and elucidating!
ian
ian2y ago
Was this resolved?
rebecca
rebecca2y ago
I think we tracked down the root cause, but would need the deployment name to confirm.
magicseth
magicsethOP2y ago
I'm getting this again now and lots of disconnections
magicseth
magicsethOP2y ago
No description
magicseth
magicsethOP2y ago
and now it's fixed
rebecca
rebecca2y ago
are you able to see better error messages from the dashboard logs for these new errors? and just to clarify, was dusty caterpillar the same deployment you were originally seeing Transient error while executing action in the dashboard logs for? in the previously reported case, there should be a more helpful user error message now about making sure you await your promises. i'm currently not seeing any relevant internal errors that match up to the timeline for yesterday, so my guess is that the disconnections are a different issue.
lee
lee2y ago
Close code 1006 means the client was not able to connect to the server -- contrast with 1011 which means server internal error and 1013 which means the server is overloaded. So with 1006 there wouldn't be any error messages on our side. It could be because the network is dropping connections before they reach the server. I'll look into reproducing the issue with load testing. Sorry about the issues. Let us know if it happens again!

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